BPO OUTSOURCING SERVICES
E4U IT SOLUTION, headquartered in Bangalore, is one of the fastest-growing IT and BPO outsourcing companies in the city. Our team is dedicated towards client’s satisfaction and providing excellent services. We are providing Best Business Process Management Outsourcing Services has been assuring quality services that help in the progress of its clients’ business. E4U IT SOLUTION main motto is to meet business transformation and growth by providing standard operational efficiencies.
CALL CENTER
Customers now have more options for interacting with organisations thanks to mobile and social technology, which has created new opportunities as well as new obstacles in the field of customer experience. The purpose of E4U IT SOLUTION is to provide an amazing client experience.
Our customer engagement strategy facilitates contact centre transformation, hence improving the customer experience, and is provided through our BPO Outsourcing Services in India. Years of experience in contact centre operations provide our Call Center Outsourcing firm in India a competitive advantage in designing, managing, and optimising end-to-end inbound and outbound processes. We leverage technology to deliver a seamless multichannel communication that helps our customers drive their business with a maximized return on investment.
INBOUND CALL CENTER
Despite the rising acceptance of self-service channels, ‘voice ‘is still ago-to channel for escalated interactions. The excellence of an inbound call center and the success of its customer service efforts are inextricably associated.
OUTBOUND CALL CENTER
Our Outbound Call Center Services in Bangalore Contact center experts at E4U IT SOLUTION have considerable experience in inbound serviceand are committed to delivering exceptional customer experience. Our measurable benefits include decreased call transfers and lower average handle time, in turn, increasing first contact resolution and sales.
ORDER MANAGEMENT SERVICES
In a hyper-connected environment, any interruption in order handling or fulfillment can lead to customer agitation. Customers need real-time resolution and administration of their essentials.
E4U IT SOLUTION order management services are cost-effective and swift with on-time fulfillment. We deliver end-to-end order management services, enabling businesses to process orders efficiently, and thereby improving sales and revenue. Our 24×7 operations throughout the year ensure no order gets missed or mismanaged.
LOGISTICS DATA ENTRY
As a Logistics Support services proffering firm, you must be having a lot of data to be entered into your database for the records of your customers. E4U IT SOLUTION offers solutions to have your records noted in your database as data entry is an integral part of your business our specialists have the right proficiency.
We Provide a Range of Outsourced Inbound and Outbound BPO Call Center Services
Being a leading call center BPO service provider, we offer a diverse range of inbound and outbound BPO call center outsourcing services, which meets the client’s needs across multiple facets.
This includes:
- TELEMARKETING SERVICES
- LEAD GENERATION SERVICES
- APPOINTMENT SETTING SERVICES
- CLOUD CALLING SERVICES
- CLAIM PROCESSING SERVICES
- TOLL FREE CUSTOMER SUPPORT SERVICES
- MEDICAL ANSWERING SERVICES
- PHONE ANSWERING SERVICES
Other Outbound Call Center Services includes:
- MARKET INTELLIGENCE SERVICES
- INFORMATION VERIFICATION SERVICES
- OUTBOUND SALES SUPPORT SERVICES
- DEBT COLLECTION
- PRODUCT PROMOTION SERVICES
- THIRD PARTY VERIFICATION SERVICES
- CUSTOMER SURVEY SERVICES
- CUSTOMER LOYALITY SERVICES AND RETENTION SERVICES
- DIRECT MAIL FOLLOW UP SERVICES
- CUSTOMER SATISFACTION SURVEY
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