With over 2.9 billion email users worldwide, 86% of adults prefer email when communicating with B2C and B2B companies. Therefore, email support is considered to be a mission-crucial service for customer-sensitive businesses. Our email support team at E4U IT SOLUTION is equipped with excellent multitasking skills who can work on composing emails while evaluating the situation of the customer.

E4U IT SOLUTION, a name among the top outsourced email support service providers, has years of experience in helping clients manage their email responses effectively. We leverage this experience to provide a wide range of customizable third-party email support services to support all your customer service needs.

Your customer email queries must be handled by a team of trained experts who can help you build better relationships with them. Our team of experts understands how to prioritize emails, resolve them based on the nature of the requests, and deliver prompt and personalized support service round-the-clock. This ensures your customers come away delighted, taking you a step closer to having a committed customer for life.

Outsourcing email support services are an integral part of every business. They lay down the basis for customer communications and enable you to stay in touch with your customers. Besides, with email support services, businesses can ensure that they receive proper feedback from actual users of the product as well as keep them informed about new products, rollouts, and promotional schemes. Hence, these services play a crucial role in increasing your company’s outreach.

Presently, companies based in the US and UK are increasingly opting for email support outsourcing to India. That’s because India has made its mark in the global outsourcing market with its low-cost operations, and prompt handling of customer queries, customer relationship dynamics, and product loyalty.