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CHAT SUPPORT SERVICES
E4U IT SOLUTION the leading chat support outsourcing service provider, offers strategic and cost-effective live chat support services to help you arrest visitor dropouts from your website. Having served many global clients, we understand what it takes to design the kind of online chat support that would help you improve customer engagement and boost sales.
Driven by an experienced team of chat support professionals, we first understand your requirements and then think about questions from the visitors’ perspective. This helps us pre-empt questions beforehand and prepare ourselves with the most convincing answers to persuade customers to convert. This has helped us effectively increase upselling opportunities for our clients.
- Inbound Customer Service
- Live Operators and Live Web Chat
- Visitor Initiated Chat
- Products/Services Information
- Chats for Lead Generation and Follow-Up
- Chats for Customer Inquiries and Complaint Resolution
- Technical Support/Troubleshooting
- Telemarketing
- Order Management / Fulfilment / Verification
- Order Processing Queries
- Billing Support
- Helpdesk Support
Get in touch!
- (080) 4890 3693
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